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These Code of Conduct & Community Guidelines apply to all members, their teams, clients, visitors, and guests within Cubes.Co spaces.

They are designed to support a professional, respectful, and welcoming environment across all locations. All individuals accessing Cubes.Co premises are expected to be mindful of those around them and adhere to these guidelines at all times.

This document forms part of the conditions of use of our spaces and may be relied upon by Cubes.Co in managing behaviour, access, and use of the premises.

Members are responsible for ensuring their employees, clients, and guests are aware of and comply with these guidelines.

Your onsite team is your point of contact for any location-specific requirements or clarifications.

1. Respect Personal Space

  • Maintain reasonable noise levels. 
  • Use headphones where required. 
  • Use meeting rooms or phone booths for calls. 
  • Respect others’ workspaces.

2. General Cleanliness

  • Keep shared spaces clean and tidy. 
  • Remove personal items and dispose of waste appropriately.

3. Reception Area

  • Reception is for arrivals and short waiting periods only. 
  • Meetings should be held in designated spaces.

4. Kitchen and Breakout Areas

  • Clean up after use and notify the onsite team of any spills or issues.

5. Business Lounge

  • Use respectfully and keep noise to a minimum. 
  • Fair use applies.

6. Flexi and Hot Desk Areas

  • Use as booked and respect shared use of space.

7. Meeting Rooms

  • Bookings are required. Leave rooms clean and report any damage.
  • Members are responsible for their guests and any damage or loss caused within meeting rooms or shared spaces.

8. Personal Belongings

  • Secure personal belongings at all times.

9. Heaters

  • Personal heaters are not permitted.

10. Consideration of Others

  • Be respectful and considerate of others in shared spaces.

11. Collaboration

  • Encourage a positive and respectful community environment.

12. Internet Usage

  • Internet services are provided on a fair use basis. 
  • Cubes.Co may implement controls to ensure equitable access across all users.
  • While we aim to provide reliable connectivity, uninterrupted service and specific speeds cannot be guaranteed.

13. Policies and Building Rules

  • Familiarise yourself with the rules and policies of the space, as outlined in your Agreement, including any base building rules and regulations applicable to your location.
  • All facilities and equipment must be used in accordance with these requirements.
  • Fair use rules apply.

14. Safety and Security

  • Maintain security and report issues promptly to the onsite team.
  • Do not access private offices, networks, or devices without permission.
  • Any unauthorised access may result in immediate action, including suspension of access.
  • Report any suspicious behaviour or security concerns to the onsite team.

15. Furniture and Space Use

  • Furniture must not be moved, removed, or relocated from business lounge areas, kitchens, meeting rooms, or other shared spaces without prior approval from the onsite team.
  • This is in place to maintain consistency across the space and to ensure health and safety requirements are met.

16. E-Bikes and Scooters

  • E-bikes and scooters are not permitted on office floors or within Cubes.Co premises.
  • Where available, end-of-trip facilities or designated storage areas may be used, subject to base building rules, which vary by location.
  • Please speak with your onsite team for guidance specific to your building.
  • This position is in place due to safety, insurance, and fire risk considerations.

17. Prohibited Items and Activities

  • Cubes.Co reserves the right to restrict or prohibit items or activities that present a safety, compliance, or operational risk, including but not limited to e-bikes, scooters, and other battery-powered devices, in line with management direction or building regulations.

18. Behaviour

  • Respect others at all times. Harassment, discrimination, or inappropriate behaviour will not be tolerated.

19. Events

  • Coordinate events with the onsite team and ensure they do not disrupt others.

20. Feedback and Resolution

  • Provide feedback constructively and address issues respectfully.

21. Sustainability

  • Use resources responsibly and dispose of waste appropriately.

22. Pets

  • Pets are only permitted at locations where this has been approved.
  • All pets must be registered with Cubes.Co and comply with the applicable Pet Policy for that location prior to attending onsite.
  • Members are responsible for ensuring their pets are well behaved and do not disrupt others.
  • Any concerns relating to pets should be raised with the onsite team.

23. Enforcement

Where these guidelines are not followed, Cubes.Co may take appropriate action, including restriction of access to spaces or services, suspension, or termination of membership.

These guidelines may be updated from time to time to reflect operational, safety, or regulatory requirements.

By agreeing to these community guidelines, you also agree to abide by the full set of terms and conditions available at cubes.co/terms. If you have separately negotiated or pre-agreed terms and conditions with us, those terms will take precedence over these.